CampRes Call Center Services
A CampRes web site will market your campground or RV park to a wider audience than ever before. When your business faces an increased demand for customer service, will you be ready?
Many of the potential customers that visit your CampRes web site will want to speak with an actual person in real time to ask questions and make reservations. That's where the CampRes Call Center comes in.
With decades of customer service experience and focused call center services training, our professional and friendly staff serves your customers over the phone so you have more time to serve them face-to-face. Not only will the CampRes Call Center reduce your on-site equipment maintenance and upgrade costs, but it will also reduce costs associated with staff training, insurance, and hourly wages.
CampRes utilizes the latest technology to serve your customers in order to increase customer retention and satisfaction for your campground. Our start-up costs are low and our program implementation works seamlessly. With CampRes you'll enjoy many features, from 24/7 recording services and daily backups, to interactive voice recognition and crypted networks firewall and VPN security systems, to name just a few.
We'll also keep you updated on the calls that we take with our customized transaction reporting system and highly accurate call detail reporting system. You can choose to receive daily, weekly, and monthly specialized reports of your customers' calls. Whether you have an existing toll-free number or would like us to set one up for you, it only takes minutes to put CampRes to work for your business.